Privacy Policy
Last updated: 7/16/2026
This Policy describes how 9ja Soft Lyf handles information you provide and information collected automatically. By using the Platform, you consent to the processing described here.
Information we collect
- Account info you provide: email, display name, avatar, referral code used.
- Payout info: bank account details when you request a withdrawal.
- Device and session data: IP address, approximate location (city/country), device type, browser, timestamps, and referring URL.
- Ad activity: which ad zones served you rewarded ads, verified callbacks, and computed revenue share.
- Support content: any messages you send us.
How we use information
- To operate the Platform and credit valid ad rewards.
- To detect and prevent fraud, abuse, bot traffic, and multi-accounting. This includes analysing IP, device, geo, and behavioural signals.
- To process withdrawals and comply with financial-services requirements.
- To improve the Platform, measure marketing performance, and understand aggregate usage.
- To communicate with you about the service.
Third parties
We share information only as needed: ad networks (to verify rewarded views), payout processors (to send money to your bank), analytics and error-monitoring providers, and cloud infrastructure providers. We may also disclose information if required by law, to enforce our Terms, or to protect the Platform, users, or the public.
Cookies and similar tech
We use cookies, local storage, and similar technologies to keep you signed in, prevent fraud, and remember preferences. Ad partners may set their own identifiers on ad-serving pages. Blocking cookies may prevent you from using core features and from receiving rewards.
Retention
We keep account, transaction, and anti-fraud data for as long as your account exists and for a reasonable period afterwards to satisfy legal, tax, accounting, and dispute-resolution obligations. Anti-fraud signals may be retained longer to protect the Platform.
Your choices
You can update your profile, delete your avatar, or close your account from Settings. Closing your account does not remove information we are required to retain for legal, tax, or anti-fraud reasons, and does not entitle you to any pending balance if the account was closed due to a breach of our Terms.
Security
We use industry-standard measures to protect your data, but no system is perfectly secure. You are responsible for keeping your password safe and for all activity under your account.
Children
The Platform is not intended for anyone under 18. If we learn we've collected information from a minor, we will delete it.
Changes
We may update this Policy at any time. Continued use of the Platform after changes means you accept them.
Contact
Questions? Sign in and open Support.